Refund policy

At Slink, we take pride in offering high-quality products, and we hope you love your purchase. However, if you are not completely satisfied, we’re happy to offer returns and refunds as per our policy below.

Returns

We accept returns on items within 28 days of purchase.
To be eligible for a return, your item must be in saleable condition, meaning it must be unworn, unused, and in the same condition that you received it. It must also be in the original packaging.
We charge £5.99 for returns in the UK and £10.99 for international returns. This is to cover return shipping costs.
To initiate a return, please contact us at slink.ldn@gmail.com with your order number and reason for return.

Refunds

Once your returned item is received and inspected, we will notify you via email about the approval or rejection of your refund.
If approved, refunds will be processed and credited back to your original payment method within 14 days.
The return shipping cost will be taken off your item refund price.
Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item, please follow the same return procedure and mention your request for an exchange in the email.
We will ship the replacement product once the original item is received and approved for return.